Returns & Exchanges

We want you to be completely satisfied with your purchase from the official Amy Winehouse store. If for any reason you are not happy with your items, we accept returns and exchanges on unworn, unwashed merchandise within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.